Funding Coordinator Full Time

Bristol, Somerset
Best Practice Network

Recognised for our excellent quality, Best Practice Network (BPN) is a national provider of the Early Career Framework (ECF) and National Professional Qualifications (NPQs) and is the largest provider of Early Years Initial Teacher Training (EYITT). With recent Initial Teacher Training (ITT) Accreditation, we are now one of just a few organisations delivering the full golden thread of teacher CPD nationally. BPN is also an award winning apprenticeship training provider, the sole provider of the new national EY SEN Programme, and provider of supplementary CPD programmes to the education sector including the National Award for SEN Coordination (NASENCo) and Higher Level Teaching Assistant (HLTA) status.

BPN’s vision is for every child to access an excellent education regardless of background. Over 20,000 school staff are taking qualifications with us, with 90+ delivery partners and 2000+ associate facilitators, assessors, tutors and coaches across the UK and beyond.

Our quality, growth and success depend on our collaborative, innovative and friendly employees. Our core team enjoy flexible working arrangements, a generous benefits package, with career development opportunities enhanced by the connections across Supporting Education Group, our parent company.

Our Values are to Strive for Excellence, Inspire Learning, Work as a Team and Act with Integrity.

Main Duties

• Being the first point of contact to employers for all apprentice applications
• Confirming all eligibility requirements are met so applications can progress
• Ensuring all key contact, funding and invoicing details are logged on the candidate management system
• Servicing inbound enquiries generated from various channels and managing them through to completion
• Coordinating the initial application enrolment process with apprentices and their employers.
• Providing advice and support to employers regarding the Apprenticeship Levy, Incentives, and future funding reforms
• Guiding employers through the funding process – offering over the phone support and advice
• Maintaining The Apprenticeship Service account – ensuring all cohorts are up to date and accurate
• Supporting compliance colleagues with Government data deadlines
• Working with employers to ensure funds raised are secured within desired timeframes
• Supporting apprentices and their employers through change of employment processes
• Working closely with other departments and support staff to assist with coordination of applications
• Ensuring the business hits our ambitious conversion targets
• Any other duties

Personal Specification

You will:

• Be reliable and hardworking
• Be professional with proven administrative, education, training and/ or customer service-related experience
• Possess an excellent customer service manner, both written and spoken
• Have the ability to organise, plan and prioritise time and tasks effectively whilst meeting the needs of multiple stakeholders
• Work well under pressure with the ability to deal with issues as they arise
• Be able to problem solve
• Be highly IT competent using MS Word, Excel & PowerPoint, experienced with databases and able to learn and manage new software programmes
• Be confident working with people at all levels
• Be open to change – actively looking for ways to improve systems and outputs for the team
• Demonstrate accuracy and attention to detail
• Knowledge of apprenticeship programmes would be an advantage