General Assistant

St. Albans, Hertfordshire
Tate

General AssistantSt Albans£11.98 per hourPart time 24 hours per weekEnhanced DBS requiredTemp: 1 month initially with potential to extend.

Monday 15:30-21:00Tuesday 15:30-20:15Wednesday 15:30-20:15Thursday 15:30-21:30Saturday 13:00-16:00 & 13:30-17:30

Our Music Centre is an exciting and dynamic place to work, providing a range of musical activities and events for young people. We are currently looking for a General Assistant to join our team and play a key role in ensuring the smooth running of the centre.

About You:

The ideal candidate will have excellent customer service skills, communication skills, and administration skills. You will need to be organised and efficient, with the ability to prioritise your workload.

Responsibilities:

• As a General Assistant, you will be responsible for providing high-quality customer service to all users of the Music Centre. This will include face-to-face, email and telephone communication. You will also be responsible for providing administrative support to the Business & Admin Manager, Regional Manager, and/or Music Development Lead in charge.
• You will be responsible for controlling entry access to the centre, ensuring all safeguarding requirements are met, and providing information and guidance to customers about the different musical activities of the centre. You will also be required to ensure that rooms are set up appropriately, manage pupils arriving for activities until the teacher is available to take charge, and ensure that all staff and visitors are signed into the centre.
• As a General Assistant, you will be required to support the teaching staff with operational requirements, such as lesson registers, message-taking and contacting pupils as required. You will also be responsible for supporting concerts, celebration events, and music making days at the centre.
• Occasionally you will be required to support with the unlocking and/or locking up of the centre, and to check/replenish supplies of items used by customers.

Qualifications:

• Previous experience in customer service, administration, or hospitality
• Good communication skills (written and oral)
• Strong organisational skills, and the ability to prioritise workload
• Ability to work well under pressure
• Knowledge of safeguarding and health and safety procedures

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.