Hospitality IQA Full Time

City, London
Find Recruitment Group LTD
FIND are a specialist staffing business, servicing the Skills, Learning & Apprenticeship markets across the UK. We re representing an Ofsted grade 2 apprenticeship provider who provide training across the UK in Hospitality, Catering, Adult Care, Childcare and Leadership & Management.

Role: Hospitality IQA – Apprenticeships

Experience Required: You MUST have had prior exposure to working in a hospitality quality role within apprenticeships

Location: hybrid with work in London (expenses paid)

Salary: £33,000 + £3,500 London Weighting (if applicable)

About the role
The Development Quality Assurer role is all about making a real impact. You’ll ensure learners have an outstanding and timely apprenticeship experience, empower Vocational Trainers with the skills and knowledge they need to help their learners thrive and drive performance and development to meet our key goals.

In a typical week, you’ll spend at least three days visiting your team of Vocational Trainers across the London region to provide face-to-face support.
Daily duties will include:

• Working side by side with Trainers, as they support their learners, to develop a high-quality and timely learning journey experience.
• Promoting a culture of quality, helping individuals improve their teaching, learning, and the educational inspection framework.
• Coaching and mentoring Trainers to address knowledge and skill gaps, in line with assessment plan requirements to meet planned end dates.
• Overseeing the development of Vocational Trainers, using feedback from other departments to encourage good practices.
• Identifying and communicating areas where skills are lacking, or performance is low.
• Offering both in-person and remote training, coaching, and mentoring to help Vocational Trainers cover all aspects of apprenticeships.
• Supporting staff members working on qualification, functional skills, or apprenticeships with development and assessment.
• Providing full support and induction training for new Trainers according to the induction program.
• Delivering staff training, and internal apprenticeships through one-on-one or group sessions, including consistency sessions, short courses, upskill training, and teacher training sessions.

About you

We’re seeking passionate individuals who can help our Vocational Trainers shape the learning journeys of our students. We re also looking for the following skills and experience:

• Previous experience within a Quality role, with experience coaching and mentoring trainers.
• A Level 4 TAQA qualification (or equivalent).
• A Level 3 Teaching qualification.
• Hands-on experience within the Hospitality and Catering industry.
• Excellent verbal and written communication skills.
• An accredited coaching qualification is a plus.
• Confidence in the delivery of functional skills

How We’ll Support You
We offer a starting salary from £29,500 – £35,000, along with comprehensive benefits and training:

• Additional £3,500 per annum London Weighting, if you are located in a Greater London borough. 25 days holiday plus bank holidays, with an extra day off for your birthday.
• A holiday buy and sell scheme for up to five extra days.
• Tax-free bonuses when company targets are met.
• Healthcare cash plan, dental plan, employee assistance programmes, and 24/7 GP access.
• Enhanced sick pay and life insurance.
• Access to various courses and personalised development plans.