Senior Learning and Development Manager Full Time

GamCare
Senior Learning and Development Manager

Permanent, Full Time – 35hrs per week

Salary: £44,335 – £54,891 dependent on experience

Home Based – Occasional expectation to visit the London office, UK-based clients and events

Closing date for applications: 9am 4th July 2022

Interviews will take place online via video conference – week commencing 11th and 18th July

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

The Role

This is a great time to join GamCare as we are recruiting a Senior Learning and Development (L&D) Manager which is a new opportunity for an L&D professional who is a confident communicator, can work collaboratively while employing an agile approach to influence senior stakeholders along with being commercially minded.

The Senior L&D Manager is a pivotal role for GamCare as you’ll lead an industry facing Learning & Development team to provide learning solutions for gambling operators and other organisations. Your role will help to support the wider Industry Services team to raise standards across the gambling industry, ultimately improving safer gambling and protecting vulnerable customers.

About You

As the successful candidate you’ll have demonstrable experience of leading L&D Teams at a senior level and ideally hold an L&D or training qualification. As a confident leader you’ll excel in managing a team of friendly, experienced professionals with the key aim of achieving GamCare’s objective of reducing gambling harms. Crucially, you’ll have experience of developing and delivering high quality training to achieve behavioural and cultural change in trainees and across organisations.

It would be particularly advantageous if you have got knowledge of digital learning platforms and content development including e-learning within the gambling industry, particularly safer gambling. However, we would welcome applications from outside the industry including experienced Teachers.

Key Responsibilities

Lead, manage and develop a team of one L&D Coordinator and three L&D Officers to ensure they are well supported in their wellbeing and personal development including regular 121s.
Ensuring that our L&D products are continually improved with at least annual content reviews. Developing products further to make them more interactive and engaging.
Keep abreast of the changes within the learning & development environment and also the gambling industry, horizon scanning 12-18 months out to enable strategic planning and appropriate development.
Be the main point of contact for larger operators, build strong relationships and partnerships to retain client’s long term. Recognise the opportunity to talk up other products and services we offer with the goal of cross-selling or up-selling.
Leading on evaluation of training and learning programmes at an individual operator level but also at a macro level across all L&D activity. This includes working with third parties to develop effective evaluation frameworks.

Benefits You Can Enjoy

33 days basic annual leave entitlement per annum including bank holidays which increases with service
A generous Pension Scheme – we contribute 6% and you contribute 2%.
Discretionary company sick pay from day one of service.
Employee Assistance Programme – 24-hour support
Cycle to Work Scheme

Appointment is subject to a DBS check

GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

For any further information on the role or if you require any reasonable adjustments at any stage of the application process, please contact Recruitment Inbox and the team will be happy to help.