UG Administrator – University based

Reed
Administrative Assistant

• Hourly rate £17.50 +
• Location: East London
• Job Type: Full-time Hybrid 3/2

The School of Law, a prestigious and dynamic institution, is seeking an Administrative Assistant to support the Department of Law’s quality assurance and assessment activities. This role is integral to ensuring the smooth operation of the student cycle and providing essential support to students and academic staff.

Day to Day of the role:

• Work within the Undergraduate Teaching and Learning Team on all general administrative duties as directed.
• Provide counter support to students alongside the Undergraduate Administrator for Student Support, ensuring consistent information delivery and adequate cover during open hours.
• Cover for the Undergraduate Administrator, Student Support during absences.
• Maintain department communication sources such as AVTV screens, QM Plus updates, and notice boards.
• Manage the student enquiry system for quality assurance and assessment enquiries, ensuring all first point of contact queries are dealt with promptly.
• Offer first point of contact support for quality assurance and assessment matters to students and staff.
• Actively participate in the Department’s Education Committees, liaising on papers and agendas.
• Assist in the preparation of material and responses for the Director and Deputy Director of Education.
• Format examination papers and support the Assessment Officer in the production of mark sheets and collation of marks.
• Organise student feedback sessions, module selection processes, and administration of module talks.

Required Skills & Qualifications:

• Proven administrative experience, preferably in an educational setting.
• Excellent organisational and communication skills.
• Ability to work effectively both independently and as part of a team.
• Competency in using standard office software and e-learning platforms.
• Initiative and creativity in supporting the student voice within the department.

If you have relative experience, gained with a HE environment, please apply for this job. You can also email me directly at :-